The Knowledge Base in disQo.ai allows you to centralise all your important documents, files, and data sources in one accessible location. Easily upload, organise, and sync information from platforms like Jira and Confluence to power your automations and workflows.

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Getting Started with Knowledge Base

1

Navigate to Knowledge Base

Select Knowledge Base from the sidebar to access your repository of documents and integrations.

Knowledge Base main page UI

2

Upload Files or Folders

Click Upload to add files or folders. You can drag and drop, or browse to select files. Maximum single file size: 5MB.

Upload files or folders UI

3

Sync Integrations

Use Sync integrations to connect and import data from Confluence or Jira.

Sync integrations UI

4

Connect to Confluence or Jira

If prompted, connect your Confluence or Jira account to enable syncing.

Connect to Confluence UI

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Supported File Types & Limits

File TypeExtensions
Document.pdf, .txt, .md, .doc(x)
Data.csv, .xml, .json, .xls(x)
Slides.ppt(x)
  • Maximum single file size: 5MB
  • Folders: Supported for bulk upload and organisation
Organise your files into folders for easier management. Use clear, descriptive names for files and folders to improve search and automation accuracy.

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Troubleshooting & Best Practices

If you see a message that your integration is not connected, ensure you have authorised access to your Confluence or Jira account and try again.
  • Only upload files you have permission to share.
  • Keep your knowledge base up to date by regularly syncing with your integrations.
  • Use filters to quickly find relevant documents.
Your Knowledge Base is now set up! You can start using your documents and synced data in workflows and automations across disQo.ai.